Milgard Service is rated
4.7 out of
5 by
25670.
Rated 5 out of
5
by
JBMN from
Best Service Ever!
After an extremely cold MN winter, I discovered a crack in one of the upstairs bedroom windows.
I went online and found the Milgard customer service email option and I sent an email. I received an email with simple instructions explaining how to determine the order number of the window that needed to be replaced. (see attached video clip) VERY SIMPLE.
I then received a call from customer service (Debbie) and she confirmed the old order number. The window was ordered and two weeks later it was installed in 20 minutes.
Best service ever!
Date published: 2014-06-01
Rated 5 out of
5
by
PC001 from
Excellent Service from beginning to end!
When I decided to replace all my doors and windows I selected Milgrard because of the beautiful appearance and the superior quality, never realizing that the "after sale" service would be so incredible.
From the time I called to report the window problem to the replacement install, the Milgard service team was responsive, professional and hassle free!!
Unlike the majority of companies today, they seem to still value the right way of handling customers. When I called I was greeted by a real person (not a recorded message), promptly transferred to the service department where my concerns were addressed immediately.
I will recommend Milgard to everyone I know!
Date published: 2012-11-27
Rated 5 out of
5
by
Jbow2012 from
Great response and on time delivery
The staff on both the phones and delivery teams were great to deal with and a pleasure to work with.
Date published: 2017-08-21
Rated 5 out of
5
by
Marc1 from
Unparalleled service!
My wife and I are so grateful we chose to use dual pane Milgard exclusively to replace the old windows in our living room, three bedrooms and two bathrooms in the original portion of our home and custom made Milgard for the family room, kitchen, laundry room and powder room addition. The quality construction and great look of the windows plus the lifetime warranty is why we chose Milgard. Whenever the windows or sliding patio doors have needed anything to improve their performance we've called Milgard and are always cheerfully assisted in making an appointment for an efficiently trained Milgard technician who always succeeds in correcting the issue at no cost to us. Thank you Milgard for your truly professional manufacturing and service!
Date published: 2017-08-21
Rated 5 out of
5
by
Sherman from
Always outstanding service
Professional and fast!
Date published: 2017-08-20
Rated 5 out of
5
by
cali27 from
Great tech service!
Great to have a technician arrive on a weekend day! He even called a half hour before arriving as a courtesy! He was able to fix our door in 35 minutes and reminded us of the lifetime warranty!
Date published: 2017-08-20
Rated 5 out of
5
by
Dale41 from
Excellent service!
The tech was great - knowledge, courteous and he came in, took out the damaged windows, put the new ones in and, amost instantly, the windows were like new!
Date published: 2017-08-20
Rated 1 out of
5
by
Unclear from
Still Don't Know if Windows installed Correctly
We still don't know if our windows are installed correctly.
Date published: 2017-08-20
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