Perfection Glass

Diamond Rating

To earn the Showroom Diamond, the dealer must have a showroom with a minimum number of Milgard products on display.
1
To earn the Web-Site Diamond, the dealer must have their own Web-site with information about the Milgard products and the services they sell.
1
To earn the AAMA Certified Diamond, the dealers must have at least one member from each of their installation crews complete the AAMA Installation Masters training and pass the AAMA Certified Install test.
1
To earn the Product Knowledge Diamond, all Dealer Sales Consultants must pass a series of standardized Milgard administered tests demonstrating Milgard product knowledge.
1

Phone

Fax

509-586-0624

Address

1238 Columbia Park Trl
Richland, WA 99353
United States

Store Hours

Monday8:00am - 5:00pm
Tuesday8:00am - 5:00pm
Wednesday8:00am - 5:00pm
Thursday8:00am - 5:00pm
Friday8:00am - 5:00pm
SaturdayClosed
SundayClosed

Services Offered

Consumer financing
1
Essence Dealer
1
Free estimates
1
Has Showroom
1
New construction
1
Offers installation
1
Replacement Specialist
1

About Us

Serving the Tri-Cities for over 35 years, Perfection Glass has installed windows and doors throughout our community. In both homes and professional structures, our windows and doors are beautifying buildings. You’ve probably driven by some of our clients and enjoyed the view!

Making trust, integrity and a high standard of quality workmanship a tradition, Perfection Glass is proud to have the most experienced window and door team in the Tri-Cities. We pride ourselves on our customer service. To put it simply, we treat each customer the way we would like to be treated. We strive for “perfection” in every job we do.

Awards Received

  • 2011 Window & Door Magazine Dealer of the year.
  • Home Builders Association of the Tri-Cities
  • Tri-Cities Regional Chamber of Commerce
  • TRIDEC
  • Building Industry Association of Washington

Areas Served

SE Washington and NE Oregon -

Kennewick, Pasco, Richland, Benton City, Prosser, Sunnyside, Grandview, Eltopia, Walla Walla, Milton Freewater, Umatilla, Hermiston, LaGrande,

Reviews

Perfection Glass

See All Reviews
Perfection Glass is rated 4.6 out of 5 by 19.
Rated 5 out of 5 by from Best Service crew The crew that installed my windows were on time every day and ready to work. They worked with me on which windows to install. They answered all the questions I had. They completed the job ahead of time and explained the final paperwork. I would recommend Perfect Glass to anyone needing glass work done.
Date published: 2014-04-16
Rated 5 out of 5 by from Professional service throughout We have used Perfection glass for years now in our developing of single family homes. We have found them to always be professional, courtious, and very knowledgeable on all building aspects. Sometimes pricing may be a tad higher then competition but we have gone with them cause of the service we get which more then pays for the diff if there is any, which is rare. We have no issues with always recommending them to other builders and do.
Date published: 2019-07-27
Rated 2 out of 5 by from frustrated I purchased my house two years ago. Milgard supplied all the windows. They were FANTASTIC during the 1 year warrenty period. Once the warrenty ended it has become very difficult to get help with a couple of issues regarding the windows. It took 6 months before someone came out for an inspection. This was after mulitple messages left. A second inspection was done 2 months later. Milgard found that the issue was poor install, not the actual window. I asked to get a written report of the inspector's findings to have a paper trail. I was told a physical report could be given to me, it was all in their computer. How ridiculous! As for the windows themselves, they are fine. The customer service was great at first, then HORRIBLE after the warrenty was over. I am just so fed up with noone wanting to take responsibility.
Date published: 2019-05-14
Rated 1 out of 5 by from Window estimate - still waiting after 3 weeks We met with an estimator over 3 weeks ago to get an estimate for replacement of multiple windows. We have called over 4 times to figure out what happened to the estimate. Each time we have been told they are sorry and will get right on it and ..... We are still waiting. These are standard Windows. Perhaps our money isn't the color green they are interested in. Would have been nice to know that 3 weeks ago. We will go elsewhere with our business and recommend others do as well.
Date published: 2016-03-08
Rated 5 out of 5 by from Just a quick thank you I just wanted to say thanks for the excellent job Perfection Glass did with my new storm doors. I live in an older house and you guys made it look like a new one. Larry Hippler
Date published: 2014-08-07
Rated 5 out of 5 by from Tim Rosenthal is the Best!! All I can saw is WOW!! I am a manager for a cleaning company here in the Tri-Cities and unfortunately my cleaning crews had accident with a shower door. I really doubt it was our fault but it did shatter on us so it was our responsibility. So I called Tim Rosenthal and told him my problem and asked him if I could get a quote to replace it. He showed a lot of sympathy to my issue and said "no problem I will get right on it". With in a few hours got back to me with a quote (way cheaper then I was expecting)!!! Talk about going above and beyond... He made my really bad day turn into a good one.. Perfection Glass is LUCKY to have a wonderful employee like him. Thank You Tim!
Date published: 2014-07-25
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